Residents in some Living Branches neighborhoods are living in the future thanks to the recent rollout of a new electronic resident portal.
Created by Touchtown, the new online portal helps Living Branches residents access a wealth of community information – from the comfort of home or on the go. All it takes is an internet connection!
“The portal is a one-stop-shop for information that used to live in many places,” says Alexandra Metricarti, chief marketing and public relations officer for Living Branches. “As new features roll out and more residents start using the portal, we hope it becomes a daily habit for many residents and offers connectivity we didn’t have before.”
Residential Living neighborhoods at Souderton Mennonite Homes and Dock Woods can use the portal to access:
- Activity calendars
- Dining menus
- Resident and team member directories
- Content from the campus TV channels
- Resident meeting minutes
- A library of digitized forms, campus newsletters, committee information, and more
“Residents can personalize their profiles with a picture, preferred contact information, and as much or as little information as they’d like to share about their background, hobbies, and interests,” Alexandra says. “Because everything is searchable, residents can easily find and connect with neighbors who share hobbies or life stories.”
Residential Living community members can access the portal on kiosks at each campus or any personal device with internet access, such as phones, tablets, and computers. Plans call for opening it to Personal Care residents once rollout is complete with Residential Living.
“This is something we’ve been asking for and looking forward to having,” says Thelma Mack, a Souderton Mennonite Homes resident and president of the community’s Residents’ Association.
Thelma is eager to see her fellow residents spruce up their directory listings. The Residents’ Association, clubs, and other committees could use the directory to reach out to potential members, personalizing recruitment based on residents’ interests.
“I like it very much,” Thelma adds, “and it will be even more helpful when everyone is using it. We’re a community, after all.”