Volunteer Inservice

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1. Who is the first point of contact for volunteers when reporting illness or changes to schedules?
A. Ed BrubakerB. Campus ReceptionistC. Unit SupervisorD. Volunteer Coordinator

2. In the event of a fire, volunteers are NOT expected to evacuate residents.
A. TrueB. False

3. If you come across a resident who has been injured, what should you do?
A. Help them to stand and go find help.B. Keep walking. Someone else will help them.C. Yell for help and hope someone comes.D. Push the resident's SARA button and stay with them until help arrives.

4. Why does the volunteer department require full attendance at the annual in-service meeting each year?
A. Volunteers can trade tips and tricks with each other.B. It is mandated by the Living Branches Code of Conduct and the Pennsylvania state regulatory agencies.C. Volunteers don't get to see other volunteers enough.D. The volunteer coordinators want to see everyone once a year.

5. A volunteer can be "fired" for reporting a compliance issue.
A. TrueB. False

6. Volunteers are permitted to use their cell phones to communicate information regarding residents.
A. TrueB. False

7. Sally has been helping with Bingo in Personal Care for five years. She has decided to take on the additional role of giving water in the Health Care neighborhood. What should Sally do BEFORE she begins giving water in Health Care?
A. Contact the volunteer office and take the two-step skin test, which tests for possible tuberculosis exposureB. Begin giving water as soon as possibleC. Announce her new position on Channel 2D. Contact the nursing team members in Health Care to confirm they need additional water givers

8. If you test positive for Covid-19 but have no symptoms, you are considered asymptomatic. Asymptomatic means:
A. Your test result was a false positiveB. You are highly contagious and should be quarantinedC. You are showing no symptoms of the illnessD. None of the above

9. Volunteers are expected to transfer residents in and out of wheelchairs when they get to their destination.
A. TrueB. False

10. Volunteers may report their volunteer hours:
A. In the logbooks on each campusB. Using the online volunteer portal called Vic NetC. Sending email or notes to the volunteer coordinatorsD. Any of the above