Volunteer Inservice

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1. What is the #1 defense against viruses and bacteria?
A. Wearing PPEB. Monitoring your symptomsC. Washing your handsD. Taking vitamins and supplements

2. Volunteers are not permitted to transfer and assist residents into and out of their wheelchairs.
A. TrueB. False

3. Which of the following is NOT an example of Protected Health Information (PHI)?
A. A medical diagnosisB. Name and addressC. Social security numberD. Place of employment

4. According to the Elder Justice Act, if you suspect that a crime has occurred against an individual receiving care in the Health Care centers of Living Branches, you must report the suspicion directly to either the facility administrator or to the local police, and the state health department.
A. TrueB. False

5. Which of the following should be done if you discover smoke or fire?
A. Sound the alarm by pulling a fire pull stationB. Notify a team member immediately.C. Call 9-1-1.D. Go to a safe area such as a stair tower until the "all clear" is sounded.E. All of the above.

6. HIPAA deals with:
A. Protecting residents' propertyB. Protecting resident personsC. Protecting residents' health information

7. The Living Branches Compliance Program includes training and education of team members and volunteers, prompt corrective action when issues arise, and effective lines of communication.
A. TrueB. False

8. The Federal Volunteer Protection Act of 1997 protects volunteers from:
A. Catching the flu while volunteeringB. Legal action in the event of injury to a residentC. Not reporting their volunteer hours

9. Volunteers who get COVID need to:
A. Contact their supervisor and/or volunteer coordinator for guidanceB. Keep volunteering but wear a mask for 10 days.C. Be inactive for 3 months to be sure they are not contagious.D. All of the above.

10. If you come across a resident who has been injured, you should press the SARA button found on the person's wrist or necklace.
A. TrueB. False